For full details of your Adviser see the Team page.
Call Free: 0800 322 466
Email: info@townandcountry.nz
To make an appointment booking (phone, video call, or in person): Booking Link
Contact.
What you should do if you have a problem, concern or complaint
If you have a problem, concern or complaint about any part of our service, please tell us so we can try and resolve the issue.
In the first instance please contact your Adviser directly. If you are not 100% satisfied with their response, complaints may also be made to the Directors Wealthpoint Town & Country email: complaint@townandcountry.nz
Phone: 0800 233 466, or alternatively you may contact Weathpoint 09 972 0470.
If we cannot agree on how to fix the issue or you decide not to use our internal complaints scheme, you can contact the following independent body who manage disputes for our industry:
The Insurance and Financial Services Ombudsman (IFSO)
Phone: 0800 888 202
Email: info@ifso.nz
P O Box 10 845, Wellington 6143
Update Contact Details
Have you moved? Got a new cellphone, or changed your email address? Let us know so we have your up-to-date details.